12/22/2023 0 Comments Sketchup appSketchUp will issue the above errors if, after querying your graphics card, it can’t find the information it was looking for. This can cause Checkup to issue this error falsely! The presence of this incorrect result will not prevent SketchUp from running.Įrror: System RAM or Windows Version or Graphics Card Memory is missing. On some cards, what Microsoft reports is incorrect. Note: We gather data on your graphics card memory by querying Microsoft’s System Information. We recommend you upgrade your graphics card in order to run SketchUp. You may be able to launch SketchUp, but performance/stability will be significantly impacted. SketchUp requires 256MB or more of graphics card memory. SketchUp requires a graphics card that has 256 MB or more of memory. Upgrading your operating system to Windows 7 64-bit or higher will fix this error.Įrror: Your "" graphics card has MB of graphics card memory. You will not be able to install SketchUp on lower version operating systems. SketchUp requires a Windows 7 64-bit operating system or higher. We recommend you upgrade your system RAM in order to run SketchUp.Įrror: Your operating system does not meet the minimum operating system requirement. SketchUp requires 2GB or more of system RAM. If you see this error, try updating your graphics card driver to see if that helps solve this issue.Įrror: Your computer's system RAM is. These tests include checks like the compilation of SketchUp’s GLSL shaders and support for OpenGL framebuffer objects. SketchUp will run a series of tests to determine if your graphics card has the capability of supporting the rendering functions SketchUp needs to display SketchUp models. If it does not, you will need to upgrade your graphics card.Įrror: Tests that exercise your graphics card's capabilities have failed. If updating the drivers does not work, investigate whether your graphics card has the capability of supporting OpenGL version 3.0 or higher. If you see this error, updating your graphics card driver would be a good first step to troubleshoot this error as updated drivers may upgrade the version of OpenGL that your card supports. SketchUp will not run if your graphics card’s OpenGL version is less than version 3.0. SketchUp requires a graphics card that supports OpenGL 3.0 or better. If you see this error, updating your graphics card driver would be a good first step in troubleshooting why your card does not support hardware acceleration - often an updated graphics card driver allows your graphics card to become accelerated.Įrror: Your graphics card's OpenGL version is. SketchUp will not run if your graphics card does not support hardware acceleration. SketchUp requires that you use a hardware accelerated card. The errors you can see and potential actions you can take to fix them are:Įrror: Hardware acceleration is unsupported or has been disabled on your graphics card. A failure means that SketchUp might not run or might run poorly. Errorsįor any tests that fail, Checkup will display the word Error followed by the test that failed. A Success result means that no action needs to be taken on your part. Results and what they mean Passing resultsįor any tests that pass, Checkup will display the word Success followed by the test that passed. The application will run tests on your computer to determine if it has what is needed to run SketchUp and will display the results in the “Results” box at the top of the application. Once Checkup has launched, click the Run Checkup button. Alternatively you can launch Checkup anytime via the “SketchUp Checkup” desktop icon if it was enabled during installation. To run Checkup, install the application and choose to "Run SketchUp Checkup" as the last step of the install. Downloading CheckupĬheckup can be downloaded here. The SketchUp Checkup application runs only on Windows 64-bit machines.
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